Privacy Policy

Alpha Future Support Pvt Ltd ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or engage our services, in compliance with the Digital Personal Data Protection Act, 2023 (DPDP Act) and applicable Indian laws.

1. Information we collect

We collect information you provide directly to us — such as your name, email address, phone number, company name, and message — when you fill out our contact form, subscribe to our newsletter, or engage us for consulting services. We also automatically collect certain technical information — IP address, browser type, device information, and usage data — through cookies and similar technologies.

2. How we use your information

We use your personal information to: (a) respond to your enquiries and provide consulting services; (b) send you updates, newsletters, and marketing communications (you can opt out at any time); (c) improve our website, services, and content; (d) comply with legal and regulatory obligations; and (e) detect, prevent, and address technical issues, fraud, or security concerns.

3. Legal basis for processing

We process your personal data based on: your consent (for marketing communications and cookies); our legitimate business interests (for service delivery and improvement); our legal obligations (for regulatory compliance); and the performance of a contract (for consulting engagements).

4. Data sharing

We do not sell your personal data. We may share it with: (a) our service providers (hosting, analytics, email delivery) who are bound by confidentiality obligations; (b) regulatory authorities when required by law; and (c) professional advisors (lawyers, auditors) in connection with our services. We never share your data with marketers or third-party lead aggregators.

5. Data retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected — including legal, accounting, and reporting requirements. Contact form submissions are retained for 24 months; newsletter subscriptions until you unsubscribe; consulting engagement data for 7 years per regulatory requirements.

6. Your rights under DPDP Act 2023

You have the right to: (a) access your personal data; (b) correct inaccurate or incomplete data; (c) erase your personal data; (d) withdraw consent at any time; (e) nominate another individual to exercise your rights in case of death or incapacity. To exercise any of these rights, contact us at accounts@alphafuture.in.

7. Cookies

We use essential cookies (necessary for the website to function) and analytics cookies (to understand how visitors use our site). You can control cookies through your browser settings. We use Google Analytics 4 to anonymize and analyze website traffic.

8. Security

We implement appropriate technical and organizational measures — AES-256 encryption at rest, TLS 1.3 in transit, role-based access control, regular security audits — to protect your personal data. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

9. Children's privacy

Our website is not directed to individuals under 18 years of age. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us immediately.

10. Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this page periodically.

11. Contact us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Alpha Future Support Pvt Ltd
Sangam Vihar, Deoli, New Delhi - 110062, India
Email: accounts@alphafuture.in
Phone: +91 70110 19117